Scheduling a doctor’s appointment

A breakdown of my experience scheduling an appointment with a specialty doctor for the kids.  Nothing serious.

Get a call from our doctor with the recommendation.  Take down the number.  Call the number.  Tell them I need to make an appointment.  Told they are busy and need to call back because they are swamped and will need about 10 minutes of my time because the kids are new patients.  They call back and proceed to take all info; names, addresses, phone, color of my roots, etc.  Receive an explanation of their system. We’ll be given a nurse for our account.  If we need to fax anything, make sure we fax it directly to that nurse.  Here’s the number.  Nowhere to write it down at the moment.  Zoned out for a couple of minutes.  Told I will receive a call from the nurse prior to making the actual appointment.  Receive a call from the nurse.  Give a one sentence description of why we’re coming in.  Directed back to the person we had originally been in touch with to schedule the appointment.  She proceeds to re-live every detail I gave her previously as she meticulously enters it into the computer.  You weren’t doing that the first time?  Why do I have to wait for this?  Finally decide on a time.  See you then.

Given the hub-bub above, I can only imagine that when we arrive for the appointment we will all be given a full body scan prior to entering the office, after which, a game of musical chairs will be played.

5 comments to Scheduling a doctor’s appointment

  • Sounds like a good time 😉 I hate doc appointments and making them is silliness. The worst part is that typically the appointment itself takes about 10 minutes with very little learned or solved!
    Amanda recently posted..Crying Over Spilled Milk

    Heidi Danos Reply:

    No kidding!

  • Lora Lee

    Very funny. We can all relate.

  • Mimi Danos

    After years of playing the same scenario in my head and with our three sons doctors and day care kids doctors appointments; FINALLY, I asked every person I talked with if they were writing the info I was providing them down as we spoke. It improved their hearing and our communication immensely. Frustrating, yet LOL!

  • Pam

    Reminds me of Abbot and Costello. Who’s on first?

    I would not be opposed to playing musical chairs at the doctor’s office. I tend to get restless when I wait the allotted 45 minutes with all those parenting magazines staring me in the face giving me all kinds of guilt complexes.
    Pam recently posted..The Busiest Moms in the World Clutter Challenge 2011 -Day 1

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